2019 Calgary White Hat Awards

“The positive stories and compelling experiences they share have ripple effects that extend throughout the city, and outwardly across the country and world,” - Cindy Ady, CEO of Tourism Calgary


The local tourism industry honoured the city’s best hosts during the 57th annual Calgary White Hat Awards on Wednesday at the Southern Alberta Jubilee Auditorium.

The awards have been given out for over half a century, and has always celebrated the remarkable members of the tourism industry who show what it means to be a host.


Shane Hoof, Grey Eagle Resort and Casino - Exceptional Service: Concierge


Calgary Public Library - White Hat Legacy Award


2019 Calgary White Hat Award winners:


Mayor’s White Hat Award – Ellen Gasser, Heritage Park Historical Village

Doug Johnson Service Award – Roma Selemon, The Westin Calgary

Calgary White Hat Legacy Award – Central Library

White Hat of the Year: Restaurant – Teatro

Calgary White Hat Ultimate Host City Builder Award – CMLC

Lead by Example – Moe Eissa, Best Western Plus Port O’Call Hotel

Exceptional Server: Centre City – Julie McNeil, The Fairmont Palliser

Exceptional Service: Shopping – Marta Bronkowski, Calgary Co-op

Exceptional Server: North – Jenny Gulaga, Best Western Plus Port O’Call Hotel

Exceptional Service: Airport | Airline – Keirstyn Secord, WestJet-Airports YYC

Exceptional Service: Heart of House – Fred Saunders, Calgary Stampede

Exceptional Service: Volunteer Tourism | Hospitality – Taylor Eveleigh, TELUS Spark

Exceptional Service: Housekeeping – Bozena Andryka, Azuridge Estate Hotel

Exceptional Server: South – Leilani Marcelo, Residence Inn by Marriott Calgary South

Exceptional Customer Service: Driver – Jass Tatla, The Checker Transportation Group

Exceptional Service: Concierge – Shane Hoof, Grey Eagle Resort and Casino

Exceptional Service: GSA | Reservations – Samantha Tabak, Calgary Marriott Downtown Hotel

Exceptional Service: Accommodation Reception – Jeannette Mortensen, Hotel Alma at The University of Calgary

Exceptional Service: Banquets | Events – Yanglu Lin, Sheraton Suites Calgary Eau Claire

Exceptional Service: Beverage Specialist – Mihail Stalianof, Marriott Calgary Airport In-Terminal Hotel

Exceptional Service: Attraction – Donna Kipta, TELUS Spark

Exceptional Service: Tour Escort | Guide – Rebecca Dryden, Calgary Zoo

Exceptional Service: Culinary – Jeff Diesmos, Courtyard & Residence Inn by Marriott Calgary Airport



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